This Privacy Policy explains how Why Would Jesus Do collects, uses, stores and shares information when you visit the website, create an account, make a purchase, leave a comment, upload content or join an email list or membership.
Who We Are
Why Would Jesus Do operates the website whywouldjesusdo.com.
For privacy questions or requests concerning your personal information, contact:
Information We Collect
The information we collect depends on how you use the website.
Information You Provide
You may provide personal information when you:
- Create or manage a customer account
- Purchase a digital or physical product
- Join the Benefactors Club or another recurring membership
- Subscribe to an email list, newsletter or free resource
- Leave a comment
- Upload an image, document or other content
- Contact us or request support
This information may include your name, email address, username, password, billing details, delivery address, telephone number, order information, membership status, comments, uploaded content and any information included in messages you send to us.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically. This may include:
- Your IP address
- Browser and device information
- Operating system
- Approximate location
- Pages visited and links selected
- Referral source
- Session duration and interaction information
- Cookie identifiers
- Security, error and server-log information
This information may be used to operate the website, understand how it is used, maintain security, prevent fraud and improve content and services.
How We Use Your Information
We may use personal information to:
- Process purchases, payments and refunds
- Provide digital downloads and membership access
- Manage customer accounts and recurring subscriptions
- Send order confirmations, receipts and service messages
- Deliver newsletters, free resources and promotional emails that you have requested or agreed to receive
- Respond to questions, comments and support requests
- Display and moderate comments
- Prevent spam, fraud, abuse and unauthorised access
- Analyse website performance and visitor behaviour
- Improve our website, products, emails and services
- Maintain financial, administrative and transaction records
- Meet obligations that apply to us
- Establish, exercise or defend legal claims
Purchases and WooCommerce
Our online store uses WooCommerce.
When you place an order, we may collect information needed to complete and administer the purchase. This may include your name, email address, billing address, delivery address where applicable, telephone number, IP address, account information, products purchased, order value and transaction status.
We use this information to:
- Process and deliver your order
- Provide access to digital products
- Manage recurring memberships
- Send transaction and account communications
- Provide customer support
- Prevent fraud and misuse
- Maintain appropriate transaction records
Order information may be retained for as long as reasonably necessary for administration, accounting, fraud prevention, dispute handling and any applicable record-keeping requirements.
Payment Processing
Payments may be processed through Stripe, PayPal or WooPayments.
When you select a payment method, information required to process the transaction is shared with the selected payment provider. This may include your name, email address, billing information, transaction amount, currency, payment identifier and information used for fraud prevention.
Payment providers process information under their own privacy policies and security procedures.
We do not normally receive or store your complete card number. Card and payment credentials are handled by the selected payment provider.
Email Subscriptions and Kit
We use Kit, formerly known as ConvertKit, to manage email subscriptions, newsletters, free-resource delivery, customer communications and the Benefactors Club.
When you subscribe or join through a Kit form, we may collect information such as:
- Your name
- Your email address
- Your signup source
- The date and time of subscription
- Your subscription preferences
- Tags or groups associated with your interests or purchases
- Email delivery, opening, clicking, bounce and unsubscribe information
- Membership and access information
We use this information to deliver the emails or resources you requested, manage memberships, understand email performance and send relevant updates or offers.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email. Unsubscribing from marketing emails does not prevent us from sending essential messages concerning an active purchase, account or membership.
Kit processes subscriber information on our behalf and may process information in countries other than the country where you live.
Recurring Memberships
If you join the Benefactors Club or another recurring membership, we process information required to administer that membership. This may include your contact details, payment status, subscription status, renewal dates and access permissions.
We may send essential emails concerning payments, renewals, cancellations, account access or changes affecting the membership. These service messages are separate from optional marketing emails.
Google Analytics
We use Google Analytics to understand how visitors find and use the website.
Google Analytics may collect information including:
- Pages viewed
- Session activity
- Approximate location
- Device and browser information
- Referral source
- Interactions with website content
- Cookie and session identifiers
We use this information in aggregated reports to assess website performance, understand which content is useful and improve the website.
Google processes Analytics information in accordance with its own privacy policies and data-processing terms.
Cookies
Cookies are small files placed on your device when you visit a website. We may use cookies and similar technologies for:
- Website security
- Customer login and account functions
- Shopping basket and checkout functions
- Remembering preferences
- Managing sessions
- Fraud prevention
- Website analytics
- Supporting embedded or third-party content
Some cookies are necessary for the website, store, accounts and purchases to function. Google Analytics may also place analytics cookies that help distinguish visitors and sessions.
You can block or delete cookies through your browser settings. Blocking certain cookies may prevent parts of the website, customer account, basket, checkout or membership system from working correctly.
Customer Accounts
If you create an account, we store the information provided in your account profile and information connected to your orders or memberships.
You may be able to view or update certain account information through the website. You may also contact us to request correction or deletion of personal information, subject to information we need to retain for transaction, security, administrative or other legitimate purposes.
Website administrators may access account information where reasonably necessary to operate the website, provide support, investigate problems or protect the service.
Comments
When visitors leave comments, we may collect the information entered into the comment form together with the visitor’s IP address and browser user-agent information. This information may be used to display the comment, identify repeat commenters, prevent spam and moderate discussions.
Approved comments and associated metadata may remain on the website unless they are removed by us or deleted following an appropriate request.
If Gravatar is enabled, an anonymised string created from your email address may be sent to the Gravatar service to determine whether you use it. If your comment is approved, your Gravatar profile image may appear publicly beside the comment.
Uploads and Media
If you upload images, documents or other files, those files may become accessible to website administrators and, depending on where they are uploaded, other website users or the public.
Images can contain embedded information such as camera details or location data. You should remove information that you do not want to disclose before uploading a file.
We may remove uploaded content that is unlawful, unsafe, inappropriate, infringing or contrary to the purpose of the website.
Contact Messages
If you contact us, we may retain your name, email address, message and related correspondence for as long as reasonably necessary to respond, provide support, maintain appropriate records and resolve any related issue.
Information submitted in a private support or contact message will not be added to an email marketing list unless you separately agree to receive marketing emails.
Embedded Content and External Links
Pages on this website may include embedded videos, images, social-media content, forms or other material provided by third parties.
Embedded content may behave as though you visited the third-party website directly. The third party may collect information about you, use cookies, track your interaction with its content or associate that interaction with an account you hold with it.
The website may also contain links to other websites. We are not responsible for the privacy practices or content of external websites. You should review the privacy policy of any external service you use.
Affiliate Links
Some pages may contain affiliate links. If you follow an affiliate link, the external retailer or service may use cookies or identifiers to record that the visit or purchase originated from this website.
Any information you provide to an external retailer is processed under that retailer’s own privacy policy.
Spam Prevention and Security
Comments, forms, account activity, purchases and login attempts may be checked using automated security, fraud-prevention or anti-spam services.
Information may be processed where reasonably necessary to protect the website, its users, its content, its payment systems and our legal rights.
When We Share Information
We may share personal information with service providers where reasonably necessary to operate the website and deliver its services. These providers may include:
- Website hosting and infrastructure providers
- WooCommerce and related store services
- Stripe, PayPal and WooPayments
- Kit
- Google Analytics
- Email delivery providers
- Security, backup, fraud-prevention and anti-spam providers
- Professional advisers where reasonably necessary
- Authorities or other parties where disclosure is required or reasonably necessary to protect rights, safety or property
We do not rent mailing lists or directly sell personal information to third parties for their independent marketing use.
International Processing
Our website and third-party service providers may process or store information in different countries.
Where information is transferred internationally, the relevant provider may use contractual, organisational or technical safeguards designed to protect personal information in accordance with applicable requirements.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
- Providing products, downloads and memberships
- Maintaining customer accounts
- Keeping transaction and accounting records
- Managing email preferences and unsubscribe requests
- Providing customer support
- Preventing fraud, abuse and security incidents
- Resolving complaints or disputes
- Meeting obligations that apply to us
Different types of information may be retained for different periods. Information may also be anonymised so that it can no longer reasonably identify an individual.
Your Privacy Choices and Rights
Depending on the laws that apply to you, you may have the right to:
- Ask whether we hold personal information about you
- Request access to that information
- Ask us to correct inaccurate information
- Request deletion of certain information
- Object to or restrict certain uses of information
- Withdraw consent where processing depends on consent
- Request a portable copy of information you provided
- Unsubscribe from marketing emails
- Complain to an appropriate privacy or data-protection authority
These rights may be subject to exceptions. For example, we may need to retain information connected with completed transactions, security, fraud prevention, disputes or other obligations.
To make a privacy request, email Admin@WhyWouldJesusDo.com. We may ask for information needed to confirm your identity before completing a request.
Children and Young People
The website provides general Christian content and is not specifically directed at children.
Children and young people are welcome to read publicly available articles and products. However, where the laws applicable to a user require permission from a parent or guardian, that permission should be obtained before the user creates an account, makes a purchase, subscribes to emails, leaves a comment or provides personal information.
If you believe that a child has provided personal information without any consent that was required, contact Admin@WhyWouldJesusDo.com.
Data Security
We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No website, transmission method or storage system can be guaranteed to be completely secure. You should use a strong, unique password and keep your account credentials private.
Changes to This Policy
We may update this Privacy Policy when the website, services, providers or privacy practices change.
The updated version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through the website or by email where appropriate.
Contact
For questions, requests or concerns concerning this Privacy Policy or your personal information, contact:
Why Would Jesus Do
Admin@WhyWouldJesusDo.com